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Boulevard Extras DVD

Tip: Contact TypeThere are many uses for the Boulevard software Address List, from sister consultants, personal and family friends, business contacts, and leads. However, lead management is perhaps the most important facet as this is how you keep growing your Mary Kay business.

Contact Types

Use the 3-strikes-you’re-out rule and make sure leads are removed if they do not prove fruitful. The secondary type of contact can indicate where you met the person or attained their contact information.

Your Boulevard software Help menu has a ton of information on this topic. We suggest checking out the following areas: Uses for the Address List, Adding a new contact, and Edit contact types. Plus, you’ll find more tips in the Boulevard Extras, Volume 2: Customer Follow-up DVD.

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Main Street Software, Inc. believes in customer service. For this reason, our customer service agents are located in the US, have consistent hours that you can rely on, and will assist you with your Boulevard software for the lifetime of its use. Some days we even have bilingual (in Spanish) representatives available, too.

Not only are our representatives Boulevard experts, but they know your business, too. Some are consultants, and those who aren’t go through our version of Mary Kay boot camp so they are just as knowledgeable about trends, practices, and products. MK BootcampOur office is available Monday through Friday from 9am-5pm Pacific Time. You can call or email and we’ll respond as quickly as possible. Additional help is offered, too. For instance, your program comes with a comprehensive Help menu. This and our user’s guide are written by a professional technical writer to ensure quality and accuracy.

Main Street Software DVDsFinally, LuAnn provides a presence for you, the user. She ensures you have a visual reference in her Getting Started DVD and Boulevard Extras DVDs. Extras give you the extra edge, tying your business to Boulevard software and offering tips of the trade to enhance what you’re already doing. Not only does she record these DVDs periodically, she spends many months out of the year traveling to your city to provide comprehensive three hour training sessions, digging deep into Boulevard’s functionality.

So next time you need help, pick up the phone, email, or use one of the many resources we have made available to you; and never miss out on a training near you.

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Boulevard Extras DVD Vol. 1 & 2 SetMain Street Software, Inc. is always looking for the next possible way we can help our customers manage their Mary Kay businesses. Two years ago, we launched a new series of DVDs, Boulevard Extras. The purpose of Extras was to take your business combined with tools in Boulevard software and give you that extra edge. In Volume 1, LuAnn Darling, President of Main Street Software, shares three specific ideas to increase your sales. In Volume 2, she focuses the training on customer follow-up. Now you can buy both of these awesome DVDs together for a savings of 20%! Make the most out of your Mary Kay business and Boulevard software in one great package with these DVDs.

Visit the Main Street Software website for more information and to purchase this video set.

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PreferencesBoulevard software’s Tickler is set up to help you remember all the details that make you successful in your Mary Kay business. Reorder follow-ups are an integral part of customer tracking. In Preferences, Boulevard is set to create a follow-up for each customer after an invoice is created. This can be customized as needed for individual customers on the Sales tab of their profile.

TicklerWhen a reorder call appears in the Tickler, it’s time to give the customer a call. If she purchases, invoice her and the reorder call will be reset. If she does not or you do not reach her, change the Next Contact date.

Call NoteAnother way of tracking your customer records and still updating the Tickler is to use the Calls tab. By entering each new call made, you keep track of the personal details that make our business unique. To add a new call note, click on the Calls tab then select New. From each call note, you can reset the next contact date, if needed.

By following these steps, you will be working your Mary Kay business full circle, tracking your customers, keeping on top of their product needs, and your Boulevard Tickler becomes a powerful tool.

For more ideas on how to follow-up with your customers, refer to your Boulevard Extras Volume 2: Customer Follow-Up DVD or Help topics: Change the date of a reorder, sample, or unit action item; Define a unique follow-up period for a customer; or Creating call notes for a customer. (To locate any of these help topics, copy and paste the title into the Search selection of Help.)

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ticket to win LuAnn Darling for a day

Looking for another way to increase your chances in the Win LuAnn for a Day contest? Just send us a postcard for each of the Boulevard Extras DVDs you’ve watched. Tell us your favorite idea, what you have implemented, or what you’re going to try. You can send one each for Boulevard Extras Volume 1: Increasing Your Sales and Boulevard Extras Volume 2: Customer Follow Up. As an extra bonus, you may see your quote in future marketing material or in the Product Update Newsletter!

So, send us your postcard today–or send an email to extrasentry@mainstsoftware.com. Increase your odds today!

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