Our Customer Service Department is frequently asked how to handle discounts properly. We suggest a simplified, easy-to-follow method. One of two things that are most important to identify first is whether the gift is a Section 1 or a Section 2 item. Based on that, here are our suggestions.

If the item being given to the customer is a Section 1:

  1. Add the item to the invoice.
  2. Tab across to the Discount column and type 100 (or the applicable percent of discount being given).
      a. If other discounts are being given as flat dollar amounts, such as on a discontinued product, manually calculate the total discounts and add a Dollar field in the lower left corner of the invoice.
  3. If you collect tax on the discounted amount of product, right-click on the invoice and verify that ‘Tax Before Discounts’ is unchecked. (If you’re uncertain if your Boulevard software is set up to tax before or after discounts, go to Preferences under the File menu. Select the Sales tab. The second checkbox is ‘Compute sales tax before discounts’ on invoice. If this is checked your Boulevard will calculate tax on the retail value at all times. If the box is unchecked, your Boulevard software will calculate tax on the invoice after any discounts given.)
  4. Using the new, 2011 feature, Discount Type, make your selection (E.g. Hostess Credit).

By following these steps, Boulevard will remove the item from inventory, show the retail value of product as a sale, and show the retail value of the product given away in the ‘Gift Section 1 column‘ on your Weekly Accomplishment Sheet. By showing the offsetting discount amount in this way, you are reducing your tax liability against money you did not collect.

If the gift is a Section 2 product, the steps are even simpler.

  1. Add the item to the invoice.
  2. Tab to the Type column on that line and select Gift.

That’s it – as simple as can be. By following this suggested method of handling a Section 2 gift, the customer will not see the price you paid for the item and the value of the gift will appear in the PCP column on the WAS. The reason we recommend handling the transaction this way is because the Section 2 product is a write-off when it is bought. No discount should be shown; instead, just zero the price for the customer’s benefit. Now her history will be accurate showing what Section 2 items have been given to her.

Other Types of Gifts

There are always other situations where we find ourselves giving a gift of Mary Kay product. For the best advise, make sure you check with your tax advisor. Your Help menu has a variety of topics and selections to help in the Business Tips chapter.

To view other Boulevard invoicing features, visit the Invoicing section of our website.

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With the Avenue application for Windows® Mobile and Blackberry™ devices, you have the ability and freedom to take the most important Boulevard information with you. Why not have your business information at your fingers tips whenever and wherever you need it, even when away from your computer?

Access profile information for Customers and Address list contacts along with the ability to view up to two years of their purchase history. Need to know the production or contact information for a consultant in your team or unit? With Avenue you’ve got that too.

Dial any phone number directly from Avenue using your device dialer. And if your device has email capability,  email directly from Avenue application. These convenient features make it easy to stay in touch with customers and stay on top of the details even when you’re busy.

The Trip Log is an excellent tool that allows you to record business mileage while you’re out and about without having to write anything down. We didn’t stop there. Would you like to have your inventory at your fingers tips? How about the ability to create an invoice for those spontaneous on-the-go sales we all love to get? With Main Street Software’s handheld application, that’s possible, too!

Once home, just synchronize your device and everything is updated between Avenue and the Boulevard software on your computer. No internet or browser connection is required to run or synchronize Avenue with your computer. Safe, secure, and convenient – Main Street Software makes business mobility easy!

Order your copy of Avenue today!

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We’re taught that setting a goal is the first step toward achievement. Follow-through is key, though. In your business, this means tracking.

Weekly Accomplishment Sheet & Personal Sales Tracking

Unit or Area recognition is often based on retail product sold during the seminar year. From Preferences inside Boulevard software, click on the Weekly Accomplishment tab and ensure Base YTD totals on Seminar Year is checked. The New Year-to-Date Sales Total on the Weekly Accomplishment Sheet will now reflect your seminar year sales.

   To view your sales, from under the Utility menu select Weekly Accomplishment (or by selecting the dollar sign symbol from the main toolbar).  Then File and Print Preview.

When retrieving weekly accomplishment information, if a message appears that tells you the seminar year is undefined, return to Preferences and select the Seminar tab this time.

 

In order to retrieve information for seminar year-to-date, the seminar year selected must be entered. For our customers on the premium Product Update Service, the summer CD will update this information for the upcoming year.

Queen’s Court of Sales Tracking

Unlike the Weekly Accomplishment Sheet, the Queen’s Court dialog shows the retail credit you have earned from Mary Kay® based on product orders placed throughout the seminar year. This is an excellent tool for tracking Queen’s Court of Personal Sales.  It shows a list of all product order totals in the current or previous seminar year as well as the total retail value of all orders and the Queen’s Court qualifying amount. To view personal production entered into your Boulevard software, click on the Product menu, then Order. In the Maintain Orders dialog select the Queen’s Court button.

Additional information can be found in the Help by hitting the F1 key at any time in either of these areas of Boulevard. 

We’d love to hear if you met your seminar goals and about your walk across stage in July! You can do it – and we’re here to help.

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When we become accustomed to performing a task in a certain way that is both convenient and timesaving, it can be difficult to give it up. Main Street Software, Inc. knows you would prefer to continue to process credit card charges from your Boulevard software. We know how convenient it is for you and your customer to keep their payment information on file. However, each of us also knows how often information is stolen and how insecure the Internet can be. Security is of utmost importance and we are confident you want us to look after your best interests.

Therefore, come July 1, 2010, no matter what version of Boulevard software you are using, you will no longer be able to submit credit card transactions directly to ProPay.

ProPay is being required to change the way it allows any company to submit transactions to them directly. Propay is seeking to find another way to have interaction between Boulevard and them that will meet the industry requirements.

As new information becomes available, we will be sure to post the information here on our blog, via email, or as a NewsFlash message. When you upgrade to Boulevard 2011, all credit card information previously in the program will no longer be stored. Prior to installation, we recommend one of the following to keep track of preferred payment methods for your customers.

Option 1 – Pop Up Message:


For all customers who choose to pay by credit card,

  1. Open the customer profile.
  2. Click on the Notes tab.
  3. Type a note. (E.g. Prefers to pay by Credit Card or Credit Card)
  4. Highlight your note using your mouse.
  5. Click F8 on your keyboard.
  6. Click OK to save the note.

You can use the same steps for customers who prefer to pay by check, cash, or who you allow to carry a balance and make payments. This option is flexible to meet your needs.

Option 2 – User Codes:


If you would like to be able to pull reports based upon payment preferences,

  1. Open the customer profile.
  2. Click on the Recruiting tab.
  3. Select one of the available User Code fields. You will use the same field for each whom you are designating a preferred payment method.
  4. Type your note. (E.g. Credit Card or Cash)
  5. Click OK to save.

Now you’ll be able to retrieve a report based upon the information you have entered into the field.

The next time you talk to your customer, just let him or her know their financial security is important to you and you can no longer store their credit card number on your computer. For sample words to use when informing your customers, please visit Keeping You & Your Customers Protected – Part 1.

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To add automatic renewal for your upgrade, you can access and update your information by logging into our website using the email address and password we have on file for you. Not sure what your password is? Your password can be emailed to you by clicking on the link on our site. If you’re not sure what email address we have on file for you, feel free to contact us directly.

We release an upgrade to your Boulevard software once a year in June. Automatic renewal is the best way to go. You not only save money, but stay up-to-date with minimal effort. This year the upgrade renewal will process on Wednesday, June 2nd. Don’t miss out – you could save up to 45%!

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Security is an increasing concern with regard to identity and financial information. As a small business owner, you should be aware of some changes that will affect how you run your business. Effective July 1, 2010, changes will be in place that will affect how you process credit card transactions for your customers and the information you are allowed to store.

For detailed information, please visit the Cardholder Information Security Program section on Visa’s website.

For your convenience, please refer to the following chart to ensure you comply with VISA’s Payment Card Industry Data Security Standard (PCI DSS) requirements if you choose to continue to store credit card data for your customers.

As a software vendor, Main Street Software, Inc. was required to make modifications to comply with these new regulations, too. At this time, we are approaching the new security regulations in two steps. The first step was to ensure the latest version of the software, Boulevard 2011, met the standards and expectations for maintaining cardholder security.

With the installation of Boulevard 2011, existing users must agree to the terms of the End User License Agreement (EULA) which specify that cardholder data previously stored in the provided credit card field(s) in Boulevard will be wiped out as this feature is no longer offered.

  • New users installing Boulevard 2011 will not have the credit card fields previously included in the software.
  • Users will no longer be able to submit credit card transactions from Boulevard to ProPay™ (US & Canada feature only).
  • Credit card numbers can no longer be entered as a payment method in Avenue and any credit card information entered into payment method in the Palm® application will be lost during synchronization.

These steps were taken for our users’ protection as well as ours. Boulevard users who choose not to upgrade to Boulevard 2011, who choose to store credit card data on their systems, or who choose to store that credit card data in other areas of Boulevard are solely responsible for any breach in security they may face. Main Street Software, Inc. is not liable for any fraud or security breach on its users’ systems.

Here is a sample of what some of our employees are telling their customers:

Dear Susie,

I want to let you know about some changes I have to make with regard to your account security. As you know, thousands of people every day deal with identity theft and credit card fraud. There are some new regulations that affect me as your consultant.

From this point forward, I am no longer able to keep your credit/debit card on file. I’m sure you can understand I want to comply with these laws and ensure your information is secure. I’ll note your account as preferring to pay by card and that way I can get the information each time you place an order.

Thanks for understanding!

Subsequent to the changes made to the Boulevard software for the 2011 version, Main Street Software, Inc. will continue to work with ProPay to find an appropriate future solution, if possible, to integrate payment submission. We want you to know that we are committed to a high-quality product that simplifies processes within your business. However, we are also committed to maintaining the integrity of Boulevard and complying with laws and regulations surrounding small business owners including security and fraud prevention.

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Here are a couple of tips regarding product replacements. First, always create a new invoice for a returned product; do not edit the original invoice. This is a new transaction. Boulevard’s invoicing feature is flexible. If the customer is returning product(s) to you, you can indicate new products returning to your shelf, products you’ll submit to the company for replacement, plus items she will be paying for.

Second, input the day code on the invoice when the product is returned. This information will transfer to the Product Replacement dialog. If you forget to put the day code on the invoice or do not know it at the time, just enter it directly into the Product Replacement dialog.

When you are ready to process the product replacement in your Boulevard software, view the list of products to be returned (upper portion) and designate them as being returned to Company.

In the lower portion of the dialog, select replacement products. We recommend printing a copy before clicking OK.

Your Boulevard software generates an order and places it in Boulevard for you! Use your printed copy to complete the replacement product order with Mary Kay.

Upon receipt of the replacement products in the mail, just receive the replacement order from the Maintain Orders dialog using the same procedure you use on a regular product order.

For more information on product replacements, from inside your Boulevard Help search topic, ‘Returning products from customers to Mary Kay‘.

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If you choose not to use all or some of the products you received from any of the Mary Kay® conferences you attend as personal use, add them to Boulevard to sell to customers . There are a couple of different ways you can do this.

Option #1:

  1. Create a product order for the free items.
  2. Change the sales tax rate to 0%.
  3. Override the order discount and input 100%.
  4. Remove the shipping cost.
  5. Place and receive the order and you’re done!

Option #2:

Edit the physical count for each item received. Be sure to enter a zero wholesale amount.

By using either of these methods, your Boulevard software provides the most accurate financial records for your business.

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