Main Street Software, Inc. believes in customer service. For this reason, our customer service agents are located in the US, have consistent hours that you can rely on, and will assist you with your Boulevard software for the lifetime of its use. Some days we even have bilingual (in Spanish) representatives available, too.
Not only are our representatives Boulevard experts, but they know your business, too. Some are consultants, and those who aren’t go through our version of Mary Kay boot camp so they are just as knowledgeable about trends, practices, and products.
Our office is available Monday through Friday from 9am-5pm Pacific Time. You can call or email and we’ll respond as quickly as possible. Additional help is offered, too. For instance, your program comes with a comprehensive Help menu. This and our user’s guide are written by a professional technical writer to ensure quality and accuracy.
Finally, LuAnn provides a presence for you, the user. She ensures you have a visual reference in her Getting Started DVD and Boulevard Extras DVDs. Extras give you the extra edge, tying your business to Boulevard software and offering tips of the trade to enhance what you’re already doing. Not only does she record these DVDs periodically, she spends many months out of the year traveling to your city to provide comprehensive three hour training sessions, digging deep into Boulevard’s functionality.
So next time you need help, pick up the phone, email, or use one of the many resources we have made available to you; and never miss out on a training near you.








