At Main Street Software, Inc. our number-one priority is customer service. We care about your Mary Kay business because we are Mary Kay Beauty Consultants. In that spirit, we offer you this blog as a place to get the latest tips, news, and updates from Main Street Software, Inc. Stop by often, or, better yet, subscribe to get all blog posts via email or RSS feed. And if you like what you see, use the buttons at the bottom of each post to spread the word. Thank you for making Boulevard the number-one choice for Mary Kay business management! Find out more about Boulevard and Main Street Software, Inc. by visiting our website.
We have enhanced this area to give you increased control over your account. You can access and update your information by logging into our website using the email address and password we have on file for you. Not sure what your password is? Your password can be emailed to you. If you’re not sure what email address we have on file for you, feel free to contact us directly.
Once logged in, click on the My Accounticon. There are two areas – Personal Information and Products/Services & Auto Renewals. Under Personal Information, you can edit your mailing address, phone numbers, email address, and credit card information.
Under Products/Services & Auto Renewals, My Account will tell you the last upgrade version of Boulevard you’ve purchased and what the most current version released is. Additionally, you can confirm your status with the premium Product Update Service and Handheld Maintenance. Make any necessary changes to your account information and a confirmation email will be sent to you.
I want to tell you how happy I am with the technical staff of Main Street Software. I recently purchased Avenue for BlackBerry and after I got it on my device, I was unable to get rid of the keyboard(I have the Storm) which kept me from utilizing all the tasks. I was very frustrated and wanted to just throw out the whole thing and buy another PDA. Matthew tried to help and was unable to get it to work. Even though it was a BlackBerry issue, Matthew went out of his way to find the solution and now my Avenue works like a dream. I have been showing my consultants and they are amazed. Matthew wouldn’t let it go. Just when I gave up, I was surprised to see Main Street light up on my caller ID on Monday and it was Matthew. Thanks for not giving up! I know he was excited as I was!
I also want to thank Lara and Christy, who helped me get it on the BlackBerry to begin with. Thanks for dealing with my frustration and lack of computer savvy.
I did my first data sync today and it worked like a charm. You guys are awesome. I have recommended Boulevard to lots of consultants and now I can recommend this as well. Thank you so much again.
Leadership is over but we hope your enthusiasm for your business is not. We wanted to extend a huge thank you to all who stopped by our booth in the convention center in San Diego. It was so wonderful to see so many of you in person and we appreciate each and every one of you. Your feedback, praise, and comments are always welcome. Thanks for sharing and continuing to be such a driving force behind the MK community. We look forward to seeing you next year in Houston!
First, I want to THANK YOU SO MUCH – I just re-signed a consultant who was in my unit about 10 years ago. I went over BLVD with her, and she decided to go ahead and start right, so she ordered it. She told me that someone called her, because they noticed that she had purchased one ten years ago; and changed her order so she didn’t have to purchase it all over again. She was able to get some other things, and it still cost her less. She was SOOOO happy! And of course, since I ALWAYS tell new consultants how awesome BLVD and you all are, I was incredibly pleased that she got first hand experience of how you do the “and then some”!!!
It’s easy to get caught up in the hustle and bustle of shopping, family time, and parties at the end of the year. All of a sudden it’s the middle of January and your inventory report hasn’t been printed. Does this sound like you? No problem. You can capture that end-of-year information. For the best advice based upon your unique situation, give our customer service department a call. A representative can help you determine the best place to start.
I just have to write and tell you how wonderful your service rep Matthew is at making my day fabulous!
He is the epitome of professionalism and friendliness. His knowledge of your software is excellent and his communication skills on the telephone are unmatched. He is an asset to your company.
Your Happy Customer,
AmyLyn K.
Anaconda, MT
Do you have a favorite Main Street staff member you’d like to give a “shout out” to? We’d love to hear from you. Just drop us an email at support@mainstsoftware.com.
